The Claim Assistant/Settlement Coordinator fills a unique position at the intersection of client services, quality control, and consulting. As soon as a client sends a referral (Walk Through referrals), the case is assigned to the Settlement Coordinator who will review the settlement documents and supporting documentation for accuracy and adequacy. The settlement coordinator will prepare the settlement package and assign it to one of our hearing representatives so that they can present the settlement to a judge for approval. If there is additional information needed the Settlement Coordinator engages with our clients to advise on what it is we needed to proceed.
For any person with a strong interest in servicing clients, solving problems, and the work comp legal process, this role offers a profound opportunity to develop a broad spectrum of critical skills in an environment that is both entrepreneurial and supportive. This position is highly administrative so you must be comfortable with that. As a small and fast growing organization, the opportunity for growth in your own hands.
This role is especially appropriate for individuals with experience in any combination of customer service, legal, or work compensation claims handling capacities. In particular, people with any of the following types of experience are especially encouraged to apply: (If you don't have experience with all of these but still think you'd be awesome at this job, make sure to tell us why in your email or cover letter. We promise we’ll read it.)
EXPERIENCE WE LOOK FOR:
Entrepreneurial élan: finally, and in some ways most importantly, we're looking for people with a demonstrated independent streak. This must be balanced with the desire to collaborate and work with a team.
WHAT WE WILL EXPECT FROM YOU:
Based in San Pedro, Walk Through Specialists (aka "WTS"), a statewide provider of cost effective, streamlined settlement solutions & alternative legal services to TPAs, employers, and insurance companies that handle worker compensation claims is seeking a Settlement Coordinator to grow with us in our brand new San Pedro office. As a small company, WTS provides an outstanding opportunity to develop entrepreneurial leadership skills in a results-based environment where every contribution has a visible impact on the bottom line. Now in our 4th consecutive year of double-digit growth, WTS delivers a robust, unique service line and business model with proven success in the market.
Company culture is a huge priority for us. We hire fun-loving, driven individuals who like to innovate with their team, deliver what the client needs and bring the heat. We believe in creating a supportive and collaborative environment.